Shipping Policy

FREE WORLDWIDE SHIPPING ON ALL ORDERS!

Purchase any item and we will ship it to you anywhere for free.We provide fast, free insured shipping to all our shipping destinations, regardless of the order amount.

Please allow 2-4 weeks for delivery to the United States, Canada, United  Kingdom, Australia, New Zealand, and all European Union Countries. Please allow 2-6 weeks for delivery to the rest of the world. 

YOUR ORDER MAY BE SHIPPED IN DIFFERENT PACKAGES:
If you place a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Please don't worry if you didn't get all the items at the first package, we must ship other items in other packages.

DELIVERY:
We at Plucky Panda know how important it is to receive your purchased products in the finest condition and on time. So we use a large network of couriers to deliver your products to you as early as possible. Generally, we ship within three business days of your order being placed. Estimated delivery time is between 10 to 15 business days from the shipping date. We work hard to ship your order to you as soon as possible.

LOST PACKAGES:
Oh no!  This is never an ideal situation for any customer and we always try to do our best in assisting the customer to locate their goodies. All of our orders are sent with free insured shipping and handling. If an order gets stuck at customs, sent back or even lost in transit, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, Please see our Refund Policy for further information.


CUSTOMS AND TAXES:
Our international shipping does not cover any custom duties/taxes that may be applied to your package upon arrival to your country. You will not have to pay customs, but depending on your location If charged by the customs department, the customer is responsible for any charges. Unfortunately, we have no control over these charges and will not be able to advise on what the cost would be, as customs policies and import duties vary widely from country to country. You may wish to visit your local customs website for full details. 

 

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